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Effective Date: 10 May 2026

Welcome to Downham Sparkit.
We are committed to protecting and respecting your privacy.
 

This Privacy Policy explains how we collect, use, and protect your information when you visit our website.
 

1. Who We Are

Downham Sparkit is a UK-based electrical business.

Website: downhamsparkit.co.uk
Contact Email: info@downhamsparkit.co.uk
 

2. Information We Collect

We may collect and process the following information:

Information You Provide

When you contact us through our website forms, leave comments, or submit reviews, we may collect:

• Your name

• Your email address

• Any information included in your message or review

Automatically Collected Information

When you use our website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Pages visited

• Time spent on pages

• Referring website addresses

This information is collected using cookies and analytics tools.
 

3. How We Use Your Information

We use your information to:

• Respond to enquiries

• Provide customer support

• Improve our website and services

• Monitor website performance and visitor behaviour

• Prevent spam or misuse of our website

• Display comments and reviews where appropriate

We only process your personal information where we have a lawful basis to do so under UK GDPR.
 

4. Cookies

Our website uses cookies to improve user experience and analyse website traffic.

Cookies are small files stored on your device that help websites function effectively.

We use cookies for:

• Website functionality

• Analytics and performance monitoring

• Social media integrations

You can control or disable cookies through your browser settings.
 

5. Google Analytics

We use Google Analytics to help us understand how visitors use our website.

Google Analytics may collect information such as:

• Pages visited

• Time spent on the site

• Device and browser information

• Approximate geographic location

This information is anonymised where possible and used solely to improve our website and services.

You can learn more about how Google uses your data here:
Google Privacy Policy
 

6. Social Media Plugins

Our website may include social media features or plugins from platforms such as:

• Facebook

• Instagram

• LinkedIn

These platforms may collect information about your interaction with our website in accordance with their own privacy policies.
 

7. Comments and Reviews

If you leave comments or reviews on our website:

• The information you submit may be publicly visible

• We reserve the right to moderate or remove inappropriate content

• We may retain submitted information for record-keeping purposes
   

8. Data Sharing

We do not sell, rent, or trade your personal information.

We may share information with trusted third-party providers who help operate our website and services, including analytics providers and website hosting services, where necessary.
 

9. Data Security

We take reasonable steps to protect your personal information from unauthorised access, misuse, or disclosure.

However, no method of internet transmission or electronic storage is completely secure.
 

10. Your Rights

Under UK data protection law, you have rights including:

• The right to access your personal data

• The right to request correction of inaccurate data

• The right to request deletion of your data

• The right to object to certain processing

• The right to withdraw consent where applicable

To exercise any of these rights, please contact us at: info@downhamsparkit.co.uk
 

11. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.
 

12. Children’s Privacy

Our website is not intended for children, and we do not knowingly collect personal information from children.
 

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
 

14. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Downham Sparkit
Email: info@downhamsparkit.co.uk
Website: downhamsparkit.co.uk